Thursday, July 17, 2008

Applicant Approval Reversal

I found this in the files, it is one year old...

Approval Reversal

I called the applicant above to let her know her application was approved. During the conversation, she asked me if I would install new closet doors in the apartment. I informed her the apartment is “As-is” and if she didn’t want it, she didn’t have to take it.

She told me she would have to “deduct money from the rent to fix the doors,” and that “she knows her rights as a tenant.” She argued with me for about 10 minutes.

In a conversation yesterday, she called to see if her application was received, and when she would know the result. I asked if she included all necessary documents, including picture ID. She hadn’t, and argued with me for about 10 minutes about how she had never had to do that before, etc. Based on these two arguments, I rescinded my offer to rent her an apartment.